Hardware Today — Beyond Basic Backup Needs

Tuesday Jun 1st 2004 by Ben Freeman
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Data backup is a universal issue that enterprises of all sizes face. While tape is the standard solution, there is much variance in available standards and options. This week, Hardware Today breaks down the spectrum of backup options out there.

Data backup is a universal issue with which all enterprises, from the largest members of the Fortune 500 to the SMB down the street, must contend. Backing up to tape is the standard solution to this dilemma. There is, however, much variance in available standards and options. This week, Hardware Today returns to its Server Room Components focus with a breakdown of backup options suited for enterprises and SMBs.

Gartner Vice President and Research Director Nick Allen sees most of the action in the tape drive market coming from the high-end midrange segment. "Far and away the strongest player there is IBM," he says. Gartner's 2003 market share statistics back this up. IBM and HP dominated, cornering 25 percent and 21 percent of the market, respectively. Storagetech and Quantum followed closely with shares of 17 percent and 16 percent, in that order. Certance (formerly Seagate) took 9 percent, and Sony captured 7 percent. SMB-focused Tandberg and Exabyte capped off the market, registering 2 percent and 1.3 percent, respectively.

LTO and SDLT Square Off

In the active high-end midrange space favored by the enterprise, two formats compete for tape dominance: Ultrium LTO (Linear Tape Open) and Quantum's SDLT (Super Digital Linear Tape). IBM, HP, and Certance worked together to develop LTO in 2000. LTO tapes can store 200 GB of data with 2-to-1 compression. LTO's successor, LTO-2, was introduced in April 2003 and doubles that — 400 GB compressed, while retaining backward compatibility with earlier LTO-1 drives. LTO-1 drives can transfer 30 MB of compressed data per second, while LTO-2 drives move compressed data at 60 MB per second. HP's LTO-2 flagship, HP Ultrium 460, is priced in the high-$,5000 range.

Although SDLT is often lambasted as a one-vendor pony, Quantum has kept it competitive. Its latest release, the SDLT 600, stores 600 GB compressed. It moves it at 72 MB per second, retains some backward compatibility to the DLT format, and is priced in the $4,000 to $6,000 range, similar to the LTO-2-based drive.

"Depending upon when you measure it, LTO is outshipping DLT/SDLT 2-to-1 or 1.5-to-1," Allen says. Dissatisfaction with SDLT's DLT predecessor is one reason for LTO's success. "In my user base, somewhere between 75 percent and 80 percent of the DLT users were fundamentally unhappy," Allen said.

But Allen notes a silver lining. "Another 25 percent to 30 percent said, 'Hey, this did just fine, I'd like to have some read compatibility with my existing DLT.'" Another boon for SDLT emerges at the mechanical servos level. (Servos are what reads and error corrects data from tapes.) SDLT uses an optical servo, while LTO uses a magnetic one. SDLT is advantageous for highly security-minded companies, like law firms, where degaussing tapes for security purposes is a matter of policy. "If you degauss an LTO tape, you wipe out the [magnetic] servo, and you can get it re-servo'd but it costs money," Allen said. With the SDLT's optical servo, "you can degauss it, and it's happy."

Extreme Tape Testing

Exabyte and Tandberg Data also tout LTO and SDLT drives to the enterprise, respectively, but also aim other format drives at a lighter slice of the market

Tandberg's SLR140 Backup Drive
With its SLR140 tape drive, Tandberg is targeting the SMB market. The tape drive holds 140 GB of data, which it moves at 12 MB per second compressed.

Exabyte positions its lower-end VXA packet technology against competitors like Sony with its DDS-4 (Digital Data Storage 4) or Tandberg's SLR drives. Priced at $999, the VXA-2 drive stores 160 GB of compressed data, which it moves at 12 MB per second. Exabyte's much-talked-about VXA technology writes and reads data in packets to dodge the tape alignment contingencies typically associated with linear data transfer to create a more robust solution. To prove this, Exabyte and its customers test tapes by, in effect, torturing them and then restoring from them.

"The harshest [tests] that we've done ourselves have probably been [tapes] dunked in coffee," Kieran Maloney, general manager of VXA Business Unit told ServerWatch. That test pales, however, in comparison to a test an Exabyte OEM customer employed. The customer pumped volcanic ash into a dust chamber with an Exabyte drive in an attempt to test until failure. "The VXA drive just kept on running for two weeks, and was reading and writing while [pumping] this volcanic ash in there 24 hours a day, and it never broke," Maloney said. After two weeks, "they just could not cause it to fail."

Tandberg also aims for robustness, but steers clear of the extreme sports tape testing approach. "I suppose we could play those gimmicks; I don't know why we would," said Ken Cruden, COO for Inostor (a subsidiary of Tandberg that represents the Oslo-based company in the United States). Tandberg handles problems of alignment by building more facilities into the SLR tape cartridge itself. "Both the supply hub and the takeup hub are within that cartridge and the tape path," Cruden said, "so you insert that in the drive, and you get a locking position relative to the head." This results in fewer moving parts and "extreme reliability," which is evident by an error rate of less than 1.5 percent. Cruden describes this as "the best in the industry." The SLR 140 is one of Tandberg's products. It holds 140 GB of data, which it moves at 12 MB per second compressed. It is priced in the $1,700 to $2,000 range.

>> Selecting a Solution

The Software Scoop

While backup drives form a big piece of the equation, backup software is also a variable. Often, the software that ships with the drive is not an application an enterprise will want to deploy in a production environment. Fortunately, stand-alone software solutions are available. "The basic backup software included with backup hardware or shipped with the operating system are designed for testing purposes," Scott Kosciuk, product marketing manager for VERITAS said. "[More extensive] network backup and recovery solutions have deep integration with databases and applications." Such solutions allow backups while applications are in use. "Can you imagine if you couldn't get e-mail access or place an order over the Web because the administrator had to back up the system?" Kosciuk asked.

A dedicated backup and restore software vendor will also support more operating systems. Bakbone Software's Director of Product Management Jet Martin brags of Bakbone's support for 17 server operating systems and multiple hardware platforms (including NAS/SAN options) as a differentiator for customers still running, for example, an Alpha or SCO instance. "If you can't address the whole set of platforms, then the customer has to accommodate to address the backup and recovery needs," he said. Martin also boasts about the product's specifically dense Linux support, including support for MySQL and Postgre, as part of a bolstered manageability that makes backup software worth considering.

Choose Carefully!

"For the most part, you get what you pay for in tape," Allen says. In his view, Fujifilm is the current leader in tape itself, with Imation a close second. Fujifilm's focus on production is so refined, Allen says, that, instead of having a room for applying coater to the tape, they have an entire separate tape coater factory. Allen describes a problem at BASF Media that meant leaving the market in shambles for its derivative M-Tech. "Essentially, they had a process problem that they didn't know about, and they shipped tape incorrectly made for two years," he said, "After a little while in the market, they started to develop severe problems."

Allen's anecdotes apply to the backup selection process overall. When coming up with a backup plan, first, ensure you are dealing with reputable vendors that have made serious, devoted research and development efforts to the backing up process. Also, play the price/features game wisely. You don't want to cut features off of your must-have list, only to discover you chose wrong at the moment it matters most — when your system crashes and you need the tape. Finally, make sure that your backup vendors offer more advanced options, like NAS/SAN backups, backup automation, and disk-to-disk-to-tape. This will help ensure that as your data center evolves, it will continue to grow with your vendor.
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