Alcatel is now offering third-party application developers an XML-based software development kit that enables them to integrate Alcatel OmniPCX 4400 IP-PBX telephony features into any Web environment.
The XML Telephony API is based on the XML standard using Web services technologies, such as HTTP, Web Services Description Language (WSDL 1.1), and SOAP 1.1. Using HTTP, XML Telephony services is accessible to users from anywhere on the intranet or Internet. SOAP and WSDL support is available to allow easy service creation with standard development tools like Visual Studio .Net or Apache SOAP (Tomcat, Java).
Alcatel's XML Telephony Software Development Kit includes an XML Telephony API to help Web developers create custom Web services that optimize the Alcatel OmniPCX 4400's capabilities in an IP setting. For example, Web developers can create XML telephony-based applications such as a "make call" button for users viewing the online corporate Web client directory. They can also directly integrate telephony services into Web-based e-business applications for customer relationship management or enterprise resource planning.
Alcatel's XML Telephony Software Development Kit is targeted to ISVs, integrators, and Web developers, as well as end users who have in-house Web developers or Web masters. The XML Telephony API is designed to be platform-independent and should not require the developer to have expertise in traditional telephony APIs to create Web-based applications for the Alcatel OmniPCX 4400.
"In supporting the XML protocol, Alcatel is reaching out to a vast pool of Web developers who can help expand and extend the rich feature suite of the Alcatel OmniPCX 4400," said Franck Louveau, director for Alcatel's Applications Partner Program. "Customers can benefit from improved communications and enhanced employee productivity by more easily incorporating telephony features of the Alcatel OmniPCX 4400 into the enterprise Web environment."
The Alcatel XML Telephony Software Development Kit is available for $4,469. It includes server code, API documentation, examples of XML codes, and 10 user licenses.